Privacy Policy — Santu Energy Sp. z o.o.
This Privacy Policy explains how Santu Energy Sp. z o.o., located at ul. 1 Maja 38–39, 71‑627 Szczecin, Poland, (“Santu Energy”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit our website https://santuenergy.com/ or contact us through available communication channels.
We are committed to ensuring the security and privacy of all personal information in accordance with the EU General Data Protection Regulation (GDPR) and applicable Polish data‑protection laws.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Santu Energy Sp. z o.o.
ul. 1 Maja 38–39
71‑627 Szczecin, Poland
Website: https://santuenergy.com/
Email: contact@santuenergy.com
2. What Personal Data We Collect
We may collect the following categories of personal data:
2.1. Data you provide to us directly
- Name and surname
- Email address
- Phone number
- Company name
- Message content or inquiry details
- Any documents or information you voluntarily submit
2.2. Automatically collected data
When you use our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
3. Purpose of Processing Personal Data
We process your data for the following purposes:
- Responding to your inquiries or contact requests
- Preparing and presenting commercial offers
- Providing services and fulfilling contractual obligations
- Maintaining business communication
- Improving website performance and user experience
- Ensuring security and preventing misuse
- Fulfilling legal obligations (e.g., accounting, compliance)
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Art. 6(1)(a) GDPR — your consent (e.g., when submitting a contact form)
- Art. 6(1)(b) GDPR — necessary to perform a contract or to take steps before entering into a contract
- Art. 6(1)(c) GDPR — compliance with legal obligations
- Art. 6(1)(f) GDPR — legitimate interests (e.g., website analytics, communication, security)
5. How Long We Store Your Data
We store personal data only for the necessary period, including:
- Contact inquiries — up to 12 months
- Contract‑related data — for the duration of the contract and required legal retention periods
- Accounting and tax information — for periods required by law
- Cookie data — according to cookie type (session or persistent)
6. Sharing of Personal Data
We may share your personal data only with:
- Service providers supporting our website, hosting, or IT operations
- External consultants such as legal or accounting firms
- Partners involved in project execution (only when necessary)
- Public authorities, only when required by law
We do not sell personal data to third parties.
7. International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Decisions on adequacy by the European Commission
8. Your GDPR Rights
You have the following rights regarding your personal data:
- Right of access — to receive a copy of your data
- Right to rectification — to correct inaccurate or incomplete data
- Right to erasure — to request deletion (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise your rights, contact us at: contact@santuenergy.com.
9. Cookies and Tracking Technologies
Our website uses cookies to:
- Ensure correct site operation
- Improve performance and security
- Analyze user behavior (e.g., Google Analytics)
- Enable marketing or remarketing (if applicable)
You can manage cookie settings in your browser at any time.
10. Data Security
We implement technical and organizational measures to protect your data, including:
- Encryption
- Secure servers
- Access restrictions
- Regular system monitoring
11. Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements or our processing practices. Changes will be published on this page with an updated effective date.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Santu Energy Sp. z o.o.
ul. 1 Maja 38–39
71‑627 Szczecin, Poland
Email: contact@santuenergy.com